#TORCHLIGHT II LINUX INSTALL#
You may be prompted to install various dependences during apt-get.From the command line, run: sudo apt-get install inxi.To get an overall sense of the hardware and software installed on your machine, we'll need to install an app called Inxi (if it's not already installed) to gather this information.
#TORCHLIGHT II LINUX HOW TO#
You may need to consult the documentation for your specific distribution for how to retrieve basic system information. This mainly applies to Debian-based environments. Email us along with your ogre.log file.Right-click your logs directory, in the window you just opened, and choose Compress.Under Ubuntu, you can quickly open a window to that directory by issuing the following Terminal command: nautilus ~/.local/share/Runic Games/Torchlight\ 2/.Your Torchlight II logs directory is located in ~/.local/share/Runic\ Games/Torchlight\ 2/.Please locate and return the following information: If you are running a Windows version of Torchlight II under Wine, be aware that we will not be able to offer support. From the File menu, chose Save a Copy As.Double-click System Information to open it.From the Finder, choose Utilities from the Go menu.
Right-click that folder and choose Compress "logs". Choose Library and browse to Application Support/Runic Games/Torchlight 2/.From the Finder, press and hold the option key while opening the Go menu.Click Save all information and return the report to us.Start -> Run (or Start -> Search programs and files).Send us both your new logs.zip file and the file named Ogre.log.Name the new compressed file logs.zip (the default name).Go to My Documents\My Games\Runic Games\Torchlight 2.Your Microsoft System Information report (Msinfo32).Your DirectX diagnostic report (DxDiag).If your issue is technical in nature, then please also provide the following: For example, Are you running the game through a virtual machine? Indicate specific information about your system environment.Detail any steps you've already taken to try to resolve the issue.Tell us where you purchased Torchlight II.Explain the problem you're experiencing.When contacting our support team, the more information you can provide about the issue, the quicker we'll be able to resolve it.
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